Airtel is one of the leading telecommunications providers in India, offering a wide range of services, including mobile, broadband, and digital TV. To ensure that you have a seamless experience with Airtel, it’s essential to know how to reach their customer care. This post will guide you through the various Airtel customer care numbers and methods to get assistance quickly.
Airtel Customer Care Numbers
Here are the key customer care numbers you can use depending on your needs:
For General Inquiries and Requests
- Airtel Prepaid & Postpaid Users: Call 121 from your Airtel number (Chargeable at ₹0.50 for every 3 minutes).
- Complaints: Call 198 (Toll-free).
Airtel Payments Bank
- Airtel Subscribers: Call 400.
- Others: Call 8800688006.
Airtel Broadband
- For broadband queries, call 121 from your landline or reach out to your local call center.
Airtel DTH Services
- Airtel Users: Call 121.
- Non-Airtel Users: Call 9810012345.
International Assistance
If you are traveling abroad and need assistance, call +91-9910099100 (International toll-free) for help.
How to Reach Customer Care via the Airtel Thanks App
The Airtel Thanks app is a convenient way to connect with customer service. Here’s how to use it:
- Download the App: Get the Airtel Thanks app from the Google Play Store or Apple App Store.
- Log In: Open the app and log in using your Airtel number.
- Help & Support Section: Navigate to the ‘Help and Support’ tab.
- Select Your Query: Choose from categories like ‘Mobile Services’, ‘Data Services’, or ‘Recharges & Bill Payments’.
- Contact Options: If your issue isn’t listed, select ‘Other Issues’ to chat live with an executive, request a callback, or send an email.
Using the app not only helps resolve issues faster but also allows you to manage your account efficiently.
Additional Features of the Airtel Thanks App
The Airtel Thanks app offers more than just customer support. You can:
- Recharge your prepaid or DTH connections.
- Pay postpaid or broadband bills.
- Browse available plans and offers.
- Manage your Airtel Payments Bank account.
- Make UPI payments securely.
Conclusion
Knowing how to reach out to Airtel customer care can save you time and hassle when dealing with issues related to your services. Whether you prefer calling, using the app, or reaching out while traveling abroad, there are multiple ways to get help. For quick resolutions, consider using the Airtel Thanks app as it provides a user-friendly interface for all your service needs.For more information about Airtel services, visit Airtel’s official website.
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