bank of baroda complaint number

Bank of Baroda Customer Care No. 1800 5700

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Bank of Baroda Customer Support Numbers, Services, and FAQs – Comprehensive Guide for Customers

Bank of Baroda provides a range of customer support services to address all types of banking queries and concerns. This guide consolidates essential customer service information, making it easier for you to contact the bank for assistance and to utilize their resources effectively.

Customer Support Contacts

Service TypeContact Number(s)Availability
Toll-Free (Domestic)1800 5700 / 1800 500024/7
Domestic Customers Calling from Abroad+91 79-6629600924/7
Balance Inquiry (Missed Call)846800111124/7
Mini Statement (Missed Call)846800112224/7
Central Registry for CKYC ID779902212924/7
PMJDY & Financial Inclusion Schemes1800 102 77886:00 AM – 10:00 PM
Gift/Prepaid/Reloadable Cards1800 102 562724/7
Report Unauthorized Transactions1800 5700 / 1800 5000 (Select Option 1)24/7
Bank of Baroda Customer Care Numbers

Self-Service Options

Bank of Baroda provides online tools to help you manage and secure your account:

  • Online Account Blocking Portal: Self-block your account in case of unauthorized transactions.
  • bob World Mobile App: Block your debit card via the bob World app. [Path: Login > More > Debit Card Block]
  • bob World Internet Banking: Securely block your debit card online. [Path: Login > Services > My Accounts > Debit Card Blocking]

Reporting Suspicious or Fraudulent Transactions

To safeguard your account, follow these steps immediately if you suspect fraud:

  1. Block or Freeze Account: Call toll-free at 1800 5700 / 1800 5000 or use the online blocking portal.
  2. File a Complaint: Submit an FIR with the police and lodge a complaint with the bank.
  3. Secure Credentials: Never share confidential information such as OTPs, PINs, or passwords.

For more tips on secure banking practices, visit the Bank of Baroda security page.

Complaints and Grievance Redressal

If you face any issues with Bank of Baroda’s services, you can lodge a complaint through multiple levels. Here’s a breakdown of the escalation process:

  1. First Level – Regional Office: Approach the Regional Manager. Details here
  2. Second Level – Zonal Office: Contact the Zonal Manager if unresolved. Details here
  3. Final Level – Principal Nodal Officer: Escalate your issue to Shri Debabrata Das, General Manager at cs.ho@bankofbaroda.com, or call (0265) 2316377.

Frequently Asked Questions (FAQs)

1. How can I submit an online complaint to Bank of Baroda?

2. What is the toll-free complaint helpline number for Bank of Baroda?

  • Domestic: 1800 5700.
  • For international calls: +91 79-66296009.

3. Can I file a complaint regarding ATM issues?

4. How long does Bank of Baroda take to respond to complaints?

  • The bank aims to respond promptly, with turnaround times depending on the issue type. Track your complaint progress using the Tracker ID provided.

5. How do I reach Bank of Baroda on WhatsApp?

  • Add the number 8433888777 to WhatsApp to initiate a chat with Bank of Baroda support.

6. Can I track my complaint online?

  • Yes, you can track it here using your unique Tracker ID.

Secure Banking Tips – Do’s and Don’ts

Do’s

  • Change Passwords Regularly: Enhance security by updating passwords frequently.
  • Verify SMS Alerts: Always confirm transaction alerts.
  • Use HTTPS: Ensure “https” in the URL when logging into Bank of Baroda sites.

Don’ts

  • Avoid Sharing Confidential Info: Never disclose OTPs, PINs, or passwords.
  • Don’t Save Sensitive Info: Avoid storing login details or card information on your devices.

Bank of Baroda’s Official Social Media Channels

Stay connected through the official social media pages:

Bank of Baroda’s commitment to customer satisfaction ensures that your banking experience remains secure and convenient. For any unresolved issues, don’t hesitate to reach out to the bank’s comprehensive support services available online, over the phone, and through social media.

Also Read:

IndusInd Bank Customer Care Number

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