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JIO Mobile
We are here to assist you 24/7
Customer care mobile query helpline number (Dial from Jio number)
Customer care mobile complaint helpline number (Dial from Jio number)
Enquiry about details on mobile recharges, data balance, validity, offers, etc. (Dial from Jio number)
Tele-verification and activation of HD calls and data services on mobile (Dial from Jio number)
Customer care helpline number for mobile users (Dial from non-Jio number)
International Roaming Helpline Number (Toll Free)
Helpline number for porting your mobile number to Jio or get a new Jio number
JIO FIBER
We are here to assist you 24/7
24/7 JioFiber assistance
(Note: If you are an existing JioFiber customer, please call from your Registered Mobile Number or JioFiber Fixed Line Number.)
JIO AIR FIBER
We are here to assist you 24/7
24/7 JioAirFiber assistance
(Note: If you are an existing JioAirFiber customer, please call from your Registered Mobile Number.)
JIO BUSINESS
We are here to assist you 24/7
24/7 assistance with enterprise mobility services
Assistance with enterprise connectivity services & business solutions
Assistance with a new business connection
JioPhone, JioBharat, JioFi & LYF Mobile
We are here to assist you 24/7
24/7 assistance with Jio devices
Reach out to JIO Customer Care on WhatsApp
Mobile (अब हिन्दी में भी)
JioFiber
JioAirFiber
Appellate Authority
In case you are not satisfied with the resolution provided to you, and if you want to appeal further, you may do so by appealing to our Appellate Officers* in your region anytime from Monday to Friday, between 10:30 AM and 06:00 PM with your unique complaint number you get post registering your complaint with JioCare.
While making an appeal to the Appellate Authority, please ensure the following:
- You must file the appeal within 30 days after the expiry of the complaint resolution time limit. If there was any reason why you cannot file the appeal within 30 days, please do let us know, we may consider your case (up to 3 months)
- You may provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history
- The docket number of your appeal will be communicated to you within 3 days of filing your complaint. The appeal will be decided within 39 days from the date of filing your complaint
This is state wise given on this link: https://www.jio.com/help/contact-us#/
For few states we have provided here:
Karnataka
Zone
South
State
Karnataka
Appellate Authority Name
Shiva Kumar
Email Address
Contact Number
Fax No
Office Address
RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.
UP (WEST)
Contact deta
ils
Zone
North
State
UP (West)
Appellate Authority Name
Sunil Kapoor
Email Address
Contact Number
Fax No
Office Address
Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
UP(EAST)
Zone
North
State
UP (East)
Appellate Authority Name
Rajesh Sharma
Email Address
Contact Number
Fax No
Office Address
Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
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